“What Tom Brady is to the NFL, Madeline is to the design industry. It’s not often that the husbands of wives who hire designers go on to leave reviews, but after such an incredible experience overall, I literally felt compelled in my soul to go above and beyond to make sure everyone and their uncle gets an honest review about such an outstanding design firm.
From the beginning, I was scratching my head at why we would need a designer. Most were overpriced with only a few years of experience, and the most impressive thing about them was their social media.
‘Why can’t we just do this ourselves?’ I asked my wife. Three clueless minutes at the tile store immediately answered that question.
When we hired Madeline, at first it was because she was very affordable and her energy was so positive—especially during a time (remodeling) which can quickly become filled with pessimism and chaos. But after about a week, Madeline brought so much more to the table: she was so passionate about our home, I had to double-check the title to make sure she wasn’t on there.
She constantly delivered results in terms of deadlines (Madeline would have a new mood board fired up based on our feedback before I could even put my phone away).
She ALWAYS advocated on our behalf—working with contractors isn’t easy, and Madeline played any role we needed: from mafioso ‘we need this done for my client TODAY’ to killing city officials with kindness, to using deep industry relationships to expedite anything and everything. I swear she’s an angel.
Renovating a home is much like going to the hospital. Nobody really looks forward to it, you know it needs to be done, the rehabilitation usually takes longer than expected, and it typically hurts (especially financially). But every now and then, you’ll meet a charismatic doctor that empathizes completely and delivers a perspective-changing quality of service that you will literally never forget.
Madeline was that doctor for us, and my only complaint is that there is no 6-star option for impeccable service. 6/5 stars. Would recommend her to my family. Thanks for everything, Madeline & team.”